Your privacy matters to us. This policy explains exactly what personal data khela888 collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon for the sake of it.
This Privacy Policy describes how Khela888 ("we", "us", "our", "khela888") collects, uses, stores, and protects the personal data of players and visitors who use the khela888 platform — including the website at khela888.one, the khela888 mobile app, and all associated services.
Khela888 is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed, and we are accountable for ensuring that processing is done lawfully, fairly, and transparently.
By registering a khela888 account or using any part of the khela888 platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of your overall agreement with khela888.
We review and update this Privacy Policy regularly. The most current version is always available at khela888.one/privacy-policy. The "Last Updated" date at the top of this page tells you when the policy was last revised.
Khela888 collects the following categories of personal data from players and platform visitors. We only collect data that is necessary for a specific, legitimate purpose.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age and identity verification |
| Contact Data | Mobile number, email address | Account communication, support, notifications |
| Financial Data | bKash/Nagad/Rocket wallet number, transaction history | Processing deposits and withdrawals in BDT |
| Device Data | Device type, OS, browser, IP address | Platform security, fraud prevention, technical support |
| Usage Data | Games played, bets placed, session duration, login times | Platform improvement, responsible gaming monitoring |
| Location Data | Country/region derived from IP address | Eligibility verification, regulatory compliance |
| Communications Data | Support chat logs, email correspondence | Resolving disputes, improving support quality |
Khela888 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion.
Khela888 collects your personal data through the following channels:
Khela888 does not purchase personal data from data brokers or any other third-party data sources. All data we hold about you comes from your direct interactions with the platform or from the service providers listed above.
Khela888 uses your personal data only for the purposes described in this policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main ways khela888 uses your data are:
Khela888 does not use automated decision-making or profiling in a way that produces legal or similarly significant effects on you, except where this is necessary for fraud prevention or regulatory compliance, in which case you have the right to request human review of any automated decision.
Khela888 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Khela888 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following limited circumstances:
All third parties with whom khela888 shares personal data are required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection laws. Khela888 maintains data processing agreements with all relevant third-party processors.
Khela888 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods we apply are:
When personal data is no longer required, khela888 securely deletes or anonymises it. Anonymised data — which cannot be used to identify you — may be retained indefinitely for statistical and analytical purposes.
Khela888 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure. These measures include:
While khela888 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your khela888 account has been compromised, please contact us immediately at [email protected].
Khela888 uses cookies and similar tracking technologies on the khela888 platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
The types of cookies khela888 uses are:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect the functionality of the khela888 platform. For more information on managing cookies, refer to your browser's help documentation.
As a khela888 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of all personal data khela888 holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your data where there is no lawful reason for us to keep it.
Ask us to pause processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format to transfer elsewhere.
Object to processing based on legitimate interests, including direct marketing.
Please note that some of these rights are subject to limitations. For example, khela888 may be unable to delete certain data that we are legally required to retain for regulatory compliance purposes. Where we are unable to fulfil a request in full, we will explain the reason clearly.
The khela888 platform is strictly for adults aged 18 and over. Khela888 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a khela888 account or provided personal data to us, please contact us immediately at [email protected].
Upon receiving a verified report of underage use, khela888 will immediately close the relevant account, delete all associated personal data, and return any deposited funds to the payment source used. We take our responsibility to prevent underage gambling extremely seriously and cooperate fully with parents, guardians, and regulatory authorities on any such matter.
Khela888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify registered players by email or through an in-platform notification before the changes take effect.
Your continued use of the khela888 platform after any update to this Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with any changes, you should stop using khela888 and contact our support team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way khela888 handles your personal data, please get in touch with our team. We aim to respond to all privacy-related enquiries within 30 days.
Our Commitment
Privacy at khela888 is not just a legal checkbox — it is built into how we design and operate the platform from the ground up.
Every piece of data you send to khela888 — from login credentials to payment details — is protected by TLS encryption in transit and AES encryption at rest. Your information never travels unprotected.
Khela888 does not sell, rent, or trade your personal data to advertisers or data brokers — ever. The only third parties who receive your data are those directly involved in delivering the khela888 service to you.
Access, correct, download, or delete your personal data at any time by contacting our support team. Khela888 processes all data rights requests within 30 days and keeps you informed throughout.
Khela888 collects only the data we genuinely need. We do not ask for information that is not relevant to operating your account or complying with our legal obligations. Less data collected means less risk for you.
Khela888 does not hold your data indefinitely. We apply defined retention periods to every category of data we collect, and we securely delete or anonymise data as soon as it is no longer needed.
In the unlikely event of a data breach, khela888 will notify affected players promptly and clearly — explaining what happened, what data was involved, and what steps we are taking to protect you.